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Payment and Shipping

The following conditions apply:

Delivery is made within Germany and to the following countries: Austria, Netherlands, Belgium, Luxembourg, Liechtenstein, Slovakia, Slovenia, Czech Republic, Switzerland, Italy, France, Ireland, United Kingdom, Poland, Portugal, Spain (mainland), Hungary, Croatia, Denmark, Ukraine, Finland, Sweden, Latvia, Estonia, Greece.

No shipment will be made to the following foreign islands: European Islands

Shipping costs (including statutory VAT)

Domestic deliveries (Germany):

Shipping costs for Germany (mainland) (incl. statutory VAT):

If the value of goods is less than €150.00, we charge a flat rate of €4.90.
We charge a flat rate of €14.90 for goods with a value of over €150.00 and up to €500.00.
We charge a flat rate of €24.90 for goods with a value of over €500.00 and up to €750.00.
For orders with a value of €750.00 and above, we deliver free of shipping costs.

For the dispatch of bulky goods (forwarding dispatch) we charge as follows: If a forwarding shipment is to take place, the costs are already covered by the flat rate shipping fee.

Bulky goods are marked as such in the item description.

Deliveries abroad:

1. Shipping costs for Austria, Netherlands, Belgium, Luxembourg, Liechtenstein, Slovakia, Slovenia, Czech Republic, South Tyrol/Bolzano (incl. statutory VAT):
For a value of goods up to €750.00, we charge a flat rate of €39.90.
For a value of goods over €750.00 up to €1,500.00 we charge a flat rate of €59.90.
For a value of goods of more than €1,500.00 we deliver all articles for you free of shipping costs.

2. Shipping costs for Switzerland, Italy (separate delivery conditions for South Tyrol/Bolzano – see 1.), France, Ireland, United Kingdom, Poland, Portugal, Spain (mainland),
Hungary, Croatia, Denmark, Ukraine, Finland, Sweden, Latvia, Estonia, Greece: *
For a value of goods up to €750.00 we charge a flat rate of €99.90.
BFor a value of goods over €750.00 up to €1,500.00 we charge a flat rate of €179.90.
For a value of goods over €1,500.00 up to €3,000.00 we charge a flat rate of €299.90.
For a value of goods over €3,000.00 we charge a flat rate of €499.90.

* In countries that do not belong to the EU, additional import VAT, customs clearance fees and, in the case of non-preferential EU goods, customs duties may apply.

For the dispatch of bulky goods (forwarding dispatch) abroad, we charge as follows:
If a forwarding shipment is to take place, the costs are already covered by the flat rate shipping fee.

Bulky goods are marked as such in the item description.

We only send vouchers by email. Therefore, there are no shipping costs for vouchers.

Delivery times

Insofar as no other period is specified in the respective offer, the delivery of the goods shall take place within 7-14 days (= status: available) in Germany, and within 14-20 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in a joint consignment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

Further details on payment

If you pay by credit card, your credit card account will be debited upon conclusion of the contract.

If you have any questions, you can find our contact details in the imprint.